In this role, you'll work directly with customers to support, optimize, and modernize their SharePoint environments. You'll function as a trusted advisor, helping organizations maintain healthy on-premises deployments while planning for future upgrades and migrations to SharePoint Online.
What You'll Be Doing:
Provide proactive services including health assessments, technical workshops, training, and best practice guidance
Troubleshoot complex SharePoint, IIS, Active Directory, SQL Server, and infrastructure-related issues
Support SharePoint upgrades (2013, 2016, 2019)
Assist customers with migrations from on-premises SharePoint to SharePoint Online (M365)
Build strong long-term relationships with assigned customers and become deeply familiar with their environments
Collaborate with Microsoft support, consulting teams, and product groups to deliver exceptional customer outcomes
Required Experience:
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